CLIENT
SERVICE
DURATION
Project Overview
IGS Energy is a billion-dollar national energy provider serving over a million customers across the U.S., with a strong focus on sustainable energy solutions. As rising energy costs drive homeowners to embrace solar power, IGS's solar division has seen significant growth. To support this expansion, IGS identified the need to enhance internal processes and improve collaboration with partner installers and maintenance providers. In response, the Solar Assessment Management app was developed to streamline workforce management and ensure efficient installation and support for IGS’s residential solar projects.
The Challenge
As IGS Energy's solar business grew, the company relied on independent contractors to install and maintain residential systems. Initially, tools like Google Sheets were sufficient for tracking operations, but as the business expanded, these manual processes became inefficient, risking mismanagement and lacked professionalism. Recognizing the need for a more robust solution, IGS sought a software solution to streamline operations, improve contractor communication, and enhance service delivery—positioning the company for future growth and greater success in the competitive solar market.
My Role
As a Senior Product Designer, I was brought on as a contractor to quickly address IGS Energy's urgent need for a skilled professional who could hit the ground running as this project had a dev team spooled up and eager to start. Collaborating closely with Business Analysts, Project Managers, and the development team, my primary focus was to design and deliver a minimum viable product (MVP) that met the immediate needs of the organization. This fast-paced environment allowed me to leverage my design expertise to create user-centric solutions while ensuring a seamless integration with the overall project goals.
Project Overview
IGS Energy is a billion-dollar national energy provider serving over a million customers across the U.S., with a strong focus on sustainable energy solutions. As rising energy costs drive homeowners to embrace solar power, IGS's solar division has seen significant growth. To support this expansion, IGS identified the need to enhance internal processes and improve collaboration with partner installers and maintenance providers. In response, the Solar Assessment Management app was developed to streamline workforce management and ensure efficient installation and support for IGS’s residential solar projects.
The Challenge
As IGS Energy's solar business grew, the company relied on independent contractors to install and maintain residential systems. Initially, tools like Google Sheets were sufficient for tracking operations, but as the business expanded, these manual processes became inefficient, risking mismanagement and lacked professionalism. Recognizing the need for a more robust solution, IGS sought a software solution to streamline operations, improve contractor communication, and enhance service delivery—positioning the company for future growth and greater success in the competitive solar market.
My Role
As a Senior Product Designer, I was brought on as a contractor to quickly address IGS Energy's urgent need for a skilled professional who could hit the ground running as this project had a dev team spooled up and eager to start. Collaborating closely with Business Analysts, Project Managers, and the development team, my primary focus was to design and deliver a minimum viable product (MVP) that met the immediate needs of the organization. This fast-paced environment allowed me to leverage my design expertise to create user-centric solutions while ensuring a seamless integration with the overall project goals.
